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CUSTOMER SERVICE

At our salon, we prioritize customer service. We understand that each of our customers have individual needs and preferences, and we strive to exceed expectations with every visit. We pride ourselves on the TAYLORED experience. So it is our goal to TAYLOR your interaction with us everytime. We believe in providing the highest level of service, quality and satisfaction. Our team of experienced professionals is available to answer any questions, provide helpful advice, and ensure that you have a positive experience. We look forward to TAYLORing your salon experience

REPRESENTATIVES AND BEAUTY ADVISORS ARE AVAILABLE

TUES-FRI: 9am - 7pm ET

SAT: 9am - 5pm ET

CALL US

336-298-2945

CHAT WITH US​

Representatives and Beauty
Advisors are available:TUES-SUN: 9am - 7pm ET

LOCATIONS

FIND US IN THE GREAT DOWNTOWN OF PILOT MOUNTAIN

129 W.Main St

Pilot Mountain NC, 27041

FREQUENTLY ASKED QUESTIONS

  • How long does items take to ship?
    3-5 Business days excluding weekends and holidays. Ex. If client orders on Friday ETA of shipment will be Wednesday the upcoming week.
  • How do I know if my hair is good for the product or service I want?
    Book consultation under online booking.
  • Can I get nail and pedicure services same day as hair services?
    Yes, however times may vary also not guaranteed client will need to select book online and use both links to book both services.
  • Do I need to come with hair shampooed?
    NO. All services come with shampoo and hair included unless stated otherwise.
  • How can I get quickest response?
    Call or Text 336-298-2945
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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